Welcome to www.spongewipe.com (hereinafter referred to as the “Website”). We understand that protecting your personal privacy is important to building a trusting relationship, so we have developed this privacy policy to help you understand how we collect, use and protect your personal information.

  1. Information Collection
    When you visit this website or use our services, we may collect the following types of information:
    ●Personal information: including your name, email address, phone number and mailing address, etc., for processing orders and providing customer service.
    ●Payment information: Information such as credit card number and billing address are processed by third-party payment processors and are not stored by us.
    ●Other information: including your browsing behavior, device information and IP address, etc., for improving our website and services.
  2. Use of Information
    The information we collect will be used for the following purposes:
    ●Processing and managing your orders.
    ●Providing customer support and resolving your questions and issues.
    ●Sending order confirmations and shipping information.
    ●Conducting market research and analysis to improve our products and services.
    ●Sending you promotional information and related updates (you can choose not to receive them).
  3. Information Sharing
    We will not sell or otherwise disclose your personal information to third parties, but we may share your information with certain third parties in the following circumstances:
    ●Service Providers: We work with trusted third parties, such as payment processors and logistics companies, to help us provide services. These service providers only access your personal information to the extent necessary to perform the relevant services.
    ●Legal Requirements: We may disclose your information when required by law or to protect our rights and interests.
  4. Information Security
    We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure. We use encryption technology and other security measures to ensure the security of your information.
  5. Your Rights
    You have the right to review, update and delete your personal information that we have collected. If you wish to exercise these rights or have any questions about our privacy terms, please feel free to contact us.
  6. Updates to Privacy Terms
    We may update this Privacy Terms from time to time to reflect changes in our practices. We will post updates on this website and recommend that you check back regularly to learn about our information protection measures.
    Thank you for visiting www.spongewipe.com, we will do our best to protect your privacy and security!